International Warranty

Your Aerowatch watch is guaranteed against all manufacturing defects for a period of 2 years from the date of its original purchase. During the guarantee period the repair will be free of charge for labour and parts, if the technical service accepts the defective part to be a result of a manufacturing fault.

This guarantee will be granted only, when the guarantee booklet, duly stamped by the retailer and completed with the date of purchase and reference number of the watch, can be presented with the defective watch.

None of these data may be altered, deleted, removed or made illegible. The free of charge guarantee service can be refused if the above document cannot be presented or if the information in it is incomplete or illegible.

 

This guarantee does not cover:

  • damage to the crystal, winder, crown, pushers, battery, push-pins or watch band;
  • requests for replacement or reimbursement;
  • damage being a consequence of normal wear and tear or caused by mishandling, accidents or misuse due to non respect of instructions for use and maintenance;
  • cost of transport and all risks of transport related directly or indirectly to the guarantee of the product;
  • repairs done and batteries replaced by a nonprofessional watchmaker or not authorised technical service or done by the customer himself;
  • damage or defect due to water infiltration after repair, if the water resistance test is not duly notified in the guarantee booklet and if it was done more than 1 year ago;
  • any damage caused by inappropriate use, such as sharp knocks, extreme heat, cold or magnetic fields.